dha77 Terms & Conditions
Please read these terms carefully before using the dha77 platform — this is a legally binding agreement between you and us.
Table of Contents
- 1. Definitions & Interpretation
- 2. Account Registration
- 3. Age Limit & Eligibility
- 4. Deposits & Withdrawals
- 5. Bonuses & Promotions
- 6. Gaming Policy
- 7. Prohibited Activities
- 8. Account Suspension & Closure
- 9. Privacy & Security
- 10. Limitation of Liability
- 11. Changes to the Terms
- 12. Contact & Complaints
Definitions & Interpretation
The following words and terms are used with specific meanings throughout these Terms:
- "Platform" means the dha77 website and all associated digital services.
- "User" or "Member" means any person who has registered with dha77 or is using its services.
- "Account" means each member's personal gaming account, which holds their balance, transaction history and bonus records.
- "Bonus" means any promotional credit, cashback or free bet offered by dha77.
- "Real Money" means deposits and withdrawals made using actual funds.
- "Wagering Requirement" means the obligation to place a specified amount in bets before bonus funds may be withdrawn.
Account Registration
To open an account at dha77, a member must provide accurate and complete information. If the information given at registration is found to be false, incomplete or misleading, dha77 reserves the right to close that account at any time.
2.1 One Person, One Account Policy
Each person may operate only one account. Creating more than one account under the same name, from the same IP address, or using the same payment method is strictly prohibited. If this policy is violated, all associated accounts may be closed and any funds held in them may be forfeited.
2.2 Identity Verification
dha77 reserves the right to verify a member's identity at any time. Government-issued identification or other relevant documents may be requested. If the required documents are not provided within the specified period, the account may be suspended temporarily or permanently.
2.3 Account Security
Members are solely responsible for keeping their login credentials (username and password) confidential. Any unauthorised access or suspicious activity on the account must be reported to the dha77 support team immediately. dha77 is not liable for any loss caused by a third party where it appears that the member has shared their login details.
Age Limit & Eligibility
By creating an account or using any service, the member confirms they are at least 21 years of age. If age verification fails, or if a false age has been provided, the account will be closed and any deposited funds will not be refunded.
Additionally, persons who have excluded themselves from dha77's services — whether by order of an authority or voluntarily (self-exclusion) — may not create or use an account on this platform.
Deposits & Withdrawals
4.1 Accepted Payment Methods
dha77 currently supports the following payment methods: bKash, Nagad, Rocket, Upay and bank transfer (such as Dutch-Bangla Bank, BRAC Bank, etc.). Deposits from third-party accounts will not be accepted — members must use a payment method registered in their own name.
4.2 Deposit Limits
The minimum deposit amount is ৳200 across all methods. The maximum deposit limit may vary by method and account level. dha77 reserves the right to change these limits without prior notice.
4.3 Withdrawal Rules
The minimum withdrawal amount is ৳1,000. Withdrawals can only be made to the same payment method used for the deposit. Processing typically takes between 15 minutes and 2 hours. However, this may take longer during identity verification or in special circumstances.
- Winnings from bonuses must meet the wagering requirement before a withdrawal can be made.
- dha77 reserves the right to verify withdrawal requests where applicable.
- Withdrawals may be temporarily held if money laundering or fraud is suspected.
Bonuses & Promotions
dha77 offers various types of bonuses and promotional offers. Each offer is subject to specific conditions. The general bonus terms are set out below:
5.1 Welcome Bonus
New members receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example, depositing ৳1,000 adds a ৳1,200 bonus, giving a total balance of ৳2,200. Depositing ৳10,000 or more gives the maximum bonus of ৳5,000, resulting in a total balance of ৳15,000.
5.2 Wagering Requirement
The wagering requirement for the welcome bonus is 10 times the bonus amount (on the bonus amount only, not the deposit or total balance). Example: ৳1,200 bonus × 10 = ৳12,000 must be wagered before winnings from the bonus can be withdrawn.
5.3 General Bonus Terms
- A member may claim a bonus from any one promotion only once.
- Winnings from bonus funds cannot be withdrawn in cash until the wagering requirement has been met.
- Please note the time limit before claiming a bonus — each offer has its own expiry period.
- dha77 reserves the right to change, suspend or cancel any bonus offer.
- If a bonus is suspected to have been used fraudulently, it will be forfeited.
Gaming Policy
All games on dha77 are conducted fairly (fair play). Game outcomes are controlled by a Random Number Generator (RNG), which ensures impartiality. If game rules change, dha77 will notify members in a timely manner.
6.1 Betting Limits
Each game or event has its own minimum and maximum betting limits, which are displayed in the game interface. dha77 reserves the right to adjust the betting limits of specific members based on account level or circumstances.
6.2 Technical Errors
If a game is interrupted mid-session due to a technical error or server outage, dha77 will, where applicable, refund the stake or arrange for the game to restart. Bets placed on the basis of odds or payouts that were clearly displayed in error may be voided.
Prohibited Activities
The following activities are strictly prohibited on dha77 and, if detected, will result in the immediate closure of the account:
- Bonus abuse (arbitrage betting, bonus hunting or claiming bonuses through multiple accounts).
- Using any software, bots or automated tools to play games.
- Unauthorised access to another member's account or any attempt at hacking.
- Money laundering or any other unlawful financial activity.
- Exploiting technical vulnerabilities in the platform or attempting to influence game outcomes.
- Creating an account for a minor or playing on their behalf.
Such activities may also be reported to the relevant authorities for legal action.
Account Suspension & Closure
8.1 Suspension by dha77
dha77 reserves the right to suspend or close any member's account without prior notice for the following reasons:
- Breach of any provision of these Terms.
- Providing false or misleading information.
- Fraudulent or suspicious activity.
- Failure to cooperate with the identity verification process.
8.2 Account Closure by the Member
Any member may request to close their account at any time. Any remaining balance should be withdrawn before submitting the request. This can be done by contacting the dha77 support team.
Privacy & Security
dha77 is committed to protecting members' personal information. Our full data collection and use policy is described in detail on the Privacy Policy page. The key points are:
- Members' personal information is not sold to third parties.
- All transactions are protected by SSL encryption.
- Payment information is stored in accordance with the highest security standards.
- Information may be shared with the relevant authorities in cases of legal obligation or fraud investigation.
Limitation of Liability
To the fullest extent permitted by law, dha77 accepts no liability for:
- Direct, indirect or incidental loss arising from use of, or inability to use, the platform.
- Any issues caused by internet connectivity problems or third-party software.
- Service disruptions caused by unforeseen technical outages or system maintenance.
- The consequences of a member's own gaming decisions.
dha77 always strives to provide a reliable and uninterrupted service, but the possibility of service disruption in unforeseen circumstances cannot be entirely ruled out.
Changes to the Terms
dha77 reserves the right to change, amend or update these Terms at any time. Members will be informed of significant changes via their registered contact details or through a platform notification.
Continued use of the platform after any changes will be taken as the member's acceptance of the updated Terms. It is therefore recommended that you check this page regularly.
Contact & Complaints
If you have any questions or complaints about these Terms or any dha77 service, please contact our support team. We provide assistance in Bengali and English 24 hours a day, 7 days a week:
- Live Chat: Instant support via the chat option on the platform.
- Email: [email protected]
Once a complaint is received, our team will work to resolve it as quickly as possible. Complex complaints may take longer and the member will be kept updated in due course.
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